Return and Refund Policy
At Studio In Paradise, we take pride in offering high-quality products inspired by paradise living. We want you to love your purchase, but we understand that issues may arise. Please review our return and refund policy below.
Returns
We only accept returns for items that are broken or defective upon arrival. If you receive a damaged or faulty item, please follow these steps:
- Contact Us within 7 days of receiving your order at aloha@studioinparadise.com with your order number and clear photos of the damaged item.
- We will review your request and provide further instructions.
- If approved, we will issue a return authorization and details on how to proceed.
Refunds & Store Credit
Once your return is approved and processed, you may choose between:
- A refund to the original payment method.
- A store credit for future purchases.
Please note:
- Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable.
- We do not offer exchanges at this time.
Non-Returnable Items
Due to the nature of our products, we do not accept returns or refunds for:
- Change of mind or buyer’s remorse.
- Incorrect sizing or personalization errors made by the customer.
- Items marked as final sale.
- Intimate clothing items such as lingerie, leggings, bathing suits and the like.
Questions?
For any questions regarding our policy, feel free to reach out to us at aloha@studioinparadise.com. We appreciate your support and look forward to bringing a little piece of paradise to you! 🌴✨
